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CoRMS-ITAM




Auto IT     Discovery   




 Software  License  Management




IT Asset   




CoRMS is an easy to use product that helps control and manage Computer resources covering Hardware Configuration, Software License Management, Purchase, Allocation, Movement, besides AMC, PMC, Service Management and Disposal. It gives the CIO just the kind of monitoring that is required to maximize the benefits from his organisation’s Computing resources. It can work both agent-less and with an agent, and can cover group companies too.

 
Who will benefit

Mid to large sized companies across verticals will find CoRMS immensely beneficial. Made in India, specially addressing India pain points in Asset Management, CoRMS licenses come at one-time pricing with quarterly updates on AMC.


Auto IT Discovery
  • Detects Hardware & Software on the WAN/LAN
  • Agent-less on the domain
  • OU-wise / range of IP’s discovery
  • Agent based discovery for systems in remote locations
  • Detects Change in Configuration
  • Shows systems not discovered in each run with alerts
  • Creation and discovery of working groups within domains
  • Shows Component-wise Configuration
  • Software Licenses Management with tracking against license key deployed
  • Detects Patches, Fixes and Antivirus

IT Asset Management
  • Asset Life Cycle Management
  • Asset Acquisition Category Management
  • Depreciation Calculation
  • Grouping of Assets
  • Allocation, De-allocation of Assetsv
  • Movement of assets
  • Age of assets
  • Tracking Warranty and AMC with Alerts
  • Asset Insurance
  • Asset Cannibalisation & Disposal
  • Fixed Asset Register
  • Inbuilt Asset Audit
Request Management
  • User request for new asset – HW/SW, upgradation, Movement, Service request and Consumables
  • Rule based approval
Barcode Interface
  • Generating Barcode labels
  • Input of Barcode data
  • Viewing Asset details using the barcode
Service Desk
  • Service Requests
  • Ticket Generation
  • Approval / Call Allocation & Management
  • Direct call forwarding for assets under warranty/AMC
  • Automatic Service Level escalation
  • Service Call Status Monitoring
  • Call closure
  • Knowledge repository
  • Call history
  • SLA monitoring
  • Email escalation